It's never been easier to buy an ACS custom product! Simply make your purchase online and you'll be e-mailed a printable voucher.

If you've bought a custom product we'll need impressions of your ears, so once you've printed your ACS voucher you will need to book an appointment to have your ear impressions taken with one of our approved ear impression takers and take your voucher with you to the appointment.

Booking Your Appointment

You can book a local appointment with one of our nationwide approved audiologists and impression takers. Simply enter your town, city or post code in the search box below to find your nearest dealer, then contact them to make an appointment. There is no extra cost for this service. Dealers highlighted with orange pins will accept the ACS Ear Impression Taking Voucher. Dealers highlighted with blue pins do not accept the voucher, however, you can purchase ACS products directly with this dealer.

Alternatively, ear impressions can be taken at our own offices in London and Banbury - Click on 'Contact Us' for details.

After Your Appointment

Depending on which dealer you use, they will either send your impressions and voucher to us, or they may ask you to send them to us yourself, and we'll take it from there. We'll let you know by e-mail that we've received your impressions, and we'll contact you again by e-mail to let you know when your completed order has been despatched.

We scan your ear impressions and an electronic copy will remain good to use for four years, so if you want anything else from our custom product range you can order directly with us - no need for another set of ear impressions!