Buying ACS custom fit products is easy; just follow these simple steps!
Buy online
1. Place your order online
Email Certificate
2. Print the ACS impression voucher we e-mail to you
Ear Impressions
3. Find your nearest ACS dealer to have your ear impressions taken. Don't forget to take your voucher!
4. We'll do the rest, so sit tight and make sure someone is available to sign for delivery

It's never been easier to buy an ACS custom product! Simply make your purchase online and you'll be e-mailed a printable voucher.

If you've bought a custom product we'll need impressions of your ears, so once you've printed your ACS voucher you will need to book an appointment to have your ear impressions taken with one of our approved ear impression takers and take your voucher with you to the appointment.

Booking Your Appointment

You can book a local appointment with one of our nationwide approved audiologists and impression takers. Simply enter your town, city or post code in the search box below to find your nearest dealer, then contact them to make an appointment. There is no extra cost for this service. Only the orange pins will accept the ACS Ear Impression Taking Voucher. The blue pins do not accept the voucher, however, you can purchase ACS products directly with this dealer.

Alternatively, ear impressions can be taken at our own offices in London and Banbury - Click on 'Contact Us' for details.

After Your Appointment

Your impression taker will send your ear impressions, together with your voucher, to us and we'll take it from there. We'll let you know by e-mail that we've received your impressions, and we'll contact you again by e-mail to let you know when your completed order has been despatched.

We scan your ear impressions and an electronic copy will remain good to use for four years, so if you want anything else from our custom product range you can order directly with us - no need for another set of ear impressions!
*Please note - ACS custom products require good deep impressions in order to create a seal in the ear so it is important there is no wax blocking the ear canal. If you think you may have a wax build up, please visit your local GP for a consultation before booking an appointment for ear impressions. You may be charged a fee if an impression provider is unable to take impressions on the day.

*Under 18's - Not all dealers are able to take ear impressions for people under the age of 18. Before purchasing please check with ACS dealers in your area. 

You can redeem your ear impression taking voucher at this store This store doesn't accept the ear impression taking voucher